Shipping & Return Policy
Last Update: 27 April 2025
Order and Processing
All orders placed on Desi Pehnawa by Trupti are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Estimated Delivery Time
Once the order is shipped, it gets delivered within 8-10 days. However, if the delivery location is remote, it might take longer than estimated.
Order Tracking
Once your order has shipped, you will receive an email notification with a tracking number. You can track your order on our website or through the carrier’s website.
Payment Options
Only UPI payments are accepted. No other payment methods like credit/debit cards, net banking, or COD are supported.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout. We offer standard shipping on orders.
Cancellation, Return & Exchange Policy
- Order Cancellation: Cancel within 24 hours of placing the order if the product hasn’t been shipped yet. After shipment, cancellation is not accepted.
- Refunds: No Refunds will be processed.
- Exchange Policy: To exchange a product, email us at support@desipehnawa.com with your order number and reason within 3 days of delivery. you will have to arrange reverse pickup.
Contact Details
Email: support@desipehnawabytrupti.com
Phone: +91 81972 87994
We aim to provide the best customer service and ensure your satisfaction with every purchase.